GetAirPal Concept
A global tool that will provide the opportunity for both Buyers and
Sellers of warehouse and logistic services to
trade easily from anywhere.
Buyers - Any business (small, medium or large) will be able to search a holding warehouse
for available pallet spaces and the charges applicable. In addition, the Seller is able to list and provide
rates for 'supplemental' logistics services. The Buyer is able to compare
Sellers and select their choice based
on the available criteria -
- Rates.
- DIFOT metric.
- Lost /damages insurance claims values.
- Insurance coverage.
- Customer service response metrics.
Seller - Any small, medium or large warehouse provider can advertise available pallet or bulk
space available for 'rent' based on volume, duration and global site locations. In addition,
Sellers can offer warehouse service functions or supplemental logistic services in support of
the primary function of Air Pal, which is simply to identify warehousing opportunities for
individuals or companies in need of temporary or longer-term solutions.
Advertisers the app is open to sponsored advertising.
How it works.
Buyers identify their storage and or service requirements based on a global location.
Air Pal will identify suitable Sellers in line with the customer requirements and industry standard KPI measured processes.
The Seller lists all sites that have warehouse space available. In addition, they can offer the support
service requirements. This will create additional revenue streaming and a better utilisation of internal resources.
The Buyer benefits with strategically positioned global assets that will reduce overheads and streamline business
opportunities. The opportunity to grow any sized business whether it be Buyer or Seller, is real.
1. DEFINITIONS
The following definitions apply to the General Conditions of Use set out below governing pallet storage and other
services offered by "Air Pal" and operated by "users" of its platform.
- "Air Pal" refers to a subsidiary of "The Awesome Group of Companies" and defines the company
that operates a pallet storage service and warehousing and logistics support services on the Air Pal app
- "Buyer" indistinctly designates the entity requiring storage or services, when the account is
created, accepted these terms and general conditions of use and benefits from the site as a buyer or the
applicant of a storage service (and other services). Users are solely responsible for the effective implementation
of the storage and other services offered though the app.
- "Seller" refers to the provider of warehouse space for the purpose of pallet storage and will provide
other stated services for a rate.
- "Service" refers to the services rendered by Air Pal to a User via the app, provided that Air Pal is
never part of a deposit or other services contract.
- "Storage" refers to the warehousing and security provided by a Seller for pallets or 'Other', under arrangement.
- "Pallet" refers to a standard pallet measuring 117cm length x 117cm wide x 15cm height. The total
height of a standard warehouse pallet is to be 120cm height total (including the pallet). These pallets are "units"
and are billable as units. Pallet sizes outside of the standard pallet are deemed non-standard pallets where
the billable unit is to be m3.
- "Services" means all additional services offered by the Seller, eg. repack, stocktake, container handling,
dangerous goods, etc.
- "Online booking" is the system by which users give Air Pal access to the storage booking service and
different services and related payment.
- "Payment" is the amount paid by the the Seller, using the Air Pal platform, defined by the number
of pallets, the duration of booked storage or by the type of different type of services required, net of booking expenses.
- "Account suspension" measure put in place in case of verification violation by Users of one
or more provisions of these Conditions.
- "Prohibited items" refers to any goods or materials whose transportation is prohibited by any law, rule or regulation.
2. THE SERVICE
Air Pal, through its app, offers the services specified below:
- contacting, through its platform, all users who offer and require a pallet storage service and other warehousing and
logistic services
- providing an online booking service and payment management process
3. USING THE SERVICE
To register and use the app service proposed by Air Pal, each user must first create a user account,
providing their company/personal data, necessary for the proper functioning of the service. Users confirm that
they are more than 18 years old at the time of their subscription.
Air Pal shall in no way be held responsible for the information provided by Users, which may be erroneous or fraudulent.
4. STORAGE DESCRIPTION
The storage service is for the seller to warehouse and provide secure and legal and protected premises at
the dates and times indicated on the booking made on the Air Pal app.
5. STORAGE DOCUMENTS
The Buyer or delegated representative is required to complete and sign the transport manifests forms
supplied by the Seller and to retain the portion showing the packing list.
6. STORAGE OBJECT
Subjects of storage may be palletised goods containing merchandise or objects for which there is no
legal prohibition. The Buyer assumes any liability with regards to the suitability of storage and compliance
with the legal requirements of the objects entrusted to Air Pal for the service. It is recommended that
any pallets to be warehoused should be stretch wrapped in black stretch wrap film (out of sight).
7. PROHIBITED ITEMS
We are not allowed to store objects prohibited by law or considered hazardous under the national law
or whose packaging may be harmful to humans, the environment or to other stored items. Air Pal also doesn't
accept the following items:
- Plants and live or dead animals (not sanctioned or authorised by the legal agency).
- Degrees e-negotiable certificates (bills of lading).
- Money (paper money, coins, credit cards, and traveller's cheques).
- Other non-negotiable money.
- Material that could be defined as pornographic or indecent.
- Material containing weapons or firearms.
- Software containing high-value information.
- Technological material (e.g. iPhone, iPad, Tablet, PC, smartphones).
- Waste.
- Political material.
- Dangerous materials** other than sellers licenced to warehouse such items. (E.g. Flammable Liquids, Dangerous Goods)
- Drugs or psychotropic substances
- Works of art
- Antiques
- Metal (gold and silver in any form) and precious stones
- Bulk goods (Grains, fuels, minerals or mining extractions, normally transported by Bulk Tankers
- Documents, public or private offers of investments, revenue stamps, food stamps and fuel vouchers, etc.
8. SECURITY
The seller is required to outline the security measures for the site. (e.g. on site security, fully enclosed
security fencing, internal surveillance cameras, RFID at exits, etc)
9. LIABILITY LIMITS
Air Pal is exempted from any claim concerning the valuables eventually included in the pallet contents.
Furthermore, Air Pal is under no circumstances responsible for any expenses incurred between the Buyer and or Seller.
- 9.1 The Company guarantees to pay an amount in compensation for loss of damage to your property, subject
to the limitations, exclusions and conditions contained in this clause 9. You should carefully read all of this
clause before participating in a booking to ensure that you do not do anything which will invalidate the Guarantee.
- 9.2 You acknowledge and agree that in all cases, the Company will decide in its sole discretion whether
any claim made pursuant to this clause meets the conditions imposed by this clause, and what exclusions and
limitations apply, and the Company's decision on such matters will be final and binding.
You further acknowledge and agree that:
- 9.2.1 We reserve the right to withdraw the guarantee at any time before a claim is made, and following
withdrawal no new claims will be considered
- 9.2.2 The Guarantee is intended to promote use of our services by encouraging users to formalise
their booking arrangements. The Guarantee is a guarantee of responsibility between users and is not an offer to
insure your property and does not constitute a contract of insurance.
- 9.3 In order to be eligible for consideration for a Guarantee payment, you must be compliant with the following
conditions at all material times. If, in the Company's reasonable opinion, you are not fully compliant with
each requirement in this clause, or if you cease to be so compliant at any time during the process of invoking the
Guarantee (for example by receiving an insurance payment), the Guarantee will be invalid and no payment will be made
to you. If you do not wish or are unable to comply with any of these conditions, you should inform us and the Guarantee will not apply to you:
-
9.3.1 You must
(a) have suffered loss or damage to property during the period of validity of a
booking
(b) be 18 or over and a registered user of the Website
(c) be a participant as a buyer or
seller (referred to as "party" or "parties" of the booking giving rise to the claim
(d) make all
bookings only using the online booking system on the app
(e) not have committed a material breach of
any of these Terms and Conditions, and
(f) if you are the Seller, be a policyholder for a valid
contents insurance policy covering the Storage Address and Storage Shopkeeper against accidental
damage and theft.
- 9.3.2 You must be either
(a) in the case of Storage Provider, the owner or mortgage or
contracting tenant of the storage space address, or
(b) in the case of Storage Buyer,
the owner of all the goods in respect of which the Guarantee is to be invoked.
- 9.3.3 You must have used your best efforts to resolve the situation and recover your losses:
(a) initially, with the other party by mutual agreement as to liability and appropriate compensation with
reference to the booking
(b) where theft or criminal damage or illegal activity of any nature is suspected or alleged,
by contacting the police and, following the outcome of any criminal investigation, making any
claim for compensation to any insurer or other body (including without limitation government
bodies or schemes) which is or becomes available following such investigation and
(c) by making a claim or claims to any and all existing insurers (including without limitation household insurers) and pursuing them to their official conclusion.
- 9.3.4 You must not have received any payment of any amount whatsoever from any insurer or the other
party or any other third party in respect of the loss for which you are claiming.
- 9.3.5 You must not make any claims under this clause:
(a) for a second time after the original claim was rejected by the Company or
(b) after 1 week from the date when the loss or damage occurred.
- 9.3.6 You must be prepared:
(a) to disclose relevant communications from your insurance company to us (to the extent that
you are permitted to do so under any confidentiality obligations) including without limitation
correspondence regarding any claims you make against any insurance policy in respect of the loss
or damage claimed for and
(b) at the Company's discretion, to submit a Data Access Request at your own cost to fraud prevention
agencies or insurance information exchanges and to disclose all information received to us except where
we agree that any part of such information is not relevant.
- 9.3.7 The Company must not have any reason to suspect you of dishonesty. For the avoidance of doubt, the
Guarantee will not apply, and your User status suspended where the Company discovers or reasonably suspects:
(a) based on information received from any relevant, reputable source (including without limitation the police
or any government or regulatory body), that you are intending or attempting to abuse the Guarantee
(b) that you have been involved in any fraudulent or illegitimate activity related to false insurance
claims or similar dishonesty or
(c) that any loss or damage which would otherwise be covered by the Guarantee was the result of any illegal
or dishonest act or omission by you.
- 9.3.8 You must cooperate fully with all investigations and requests made by the Company in carrying out
its investigations and obligations under this clause.
- 9.4 Financial limits of the Guarantee. Subject to the limitations, exclusions and conditions contained
in this clause 7, the Company will pay up to a maximum of $1000 per claim to repair or replace
(at our discretion) your property damaged or destroyed as a result of a Qualifying Loss. Replacement
items will be valued at their actual cash value, that is their current market value minus wear and tear.
The sentimental value of items shall not be relevant to their valuation.
- 9.5 Process of invoking the Guarantee. Failure to comply with the deadlines in this clause will invalidate
the Guarantee. You must notify the Company using email address listed below or on the contact us page within
seven days of discovering the loss or damage for which you wish to invoke the guarantee. You must cooperate in
supplying all evidence of your identity, address, and loss or damage suffered as we reasonably require.
Where criminal damage, theft or other criminal or illegal activity is suspected, you must have notified
the police within 48 hours of discovery and before you notify us, and when you notify the Company you must
provide a crime reference number or its equivalent in your jurisdiction. We will contact you within three
working days to advise whether your claim is eligible for consideration, giving you one of three responses:
- 9.5.1 "Claim Invalid", meaning that your claim is not covered by the Guarantee for the reason(s) state
- 9.5.2 "Claim Pending", meaning that your claim is on hold until the steps outlined in the response are
taken and pursued to a conclusion. This will normally mean that the outcome of a claim against insurance or
a criminal investigation is awaited. It is your responsibility to maintain contact with the police and/or
insurance company and/or any other agent or applicable entity to follow the process of the investigation,
criminal proceedings or claim or
- 9.5.3 "Claim Eligible", meaning that we are prepared to consider your claim and you have 10 days from receipt
of our response to follow the steps in clause 9.6.
- 9.6 If our response to the process described in clause 9.5 is that you have an Eligible Claim,
you must submit a full claim within 10 days of that response. A full claim must include:
- 9.6.1 A statement signed by you confirming that the information in the claim is true to the best of your
knowledge and belief
- 9.6.2 A complete description of the loss or damage suffered, including dates (which may be estimated where exact
dates are impossible to confirm), nature and cause thereof, and including proof of ownership, date of acquisition,
physical condition and supporting evidence such as receipts, inventories, quotes for repair work etc.,
plus the claimed value of any high-value items lost or damaged
- 9.6.3 Where you are the Storage Provider, evidence of your ownership or tenant status with regard to the premises
- 9.6.4 A statement giving full details and dates of what, if any, action you have taken to resolve the matter,
including without limitation negotiations with the other party to the booking, claims against insurance
policies and police reports, and all communications with the foregoing, including responses received
- 9.6.5 A declaration as to whether any insurance policy or security deposit or other potential avenue of
recovery applies. If an existing insurance policy or other mechanism exists but does not apply,
the reasons must be given. If they do apply, evidence must be supplied that the process of claiming
has been initiated and the claim to the Company may then be put on hold until such process is concluded.
- 9.7 Upon receipt of a full claim, the Company will evaluate it before making a decision as to whether
to make a payment under the Guarantee. Except in exceptional circumstances or those beyond its control,
the Company will make a decision within 90 days of receipt of the full claim. As part of its evaluation of
the full claim, the Company may do any of the following, in its sole discretion:
- 9.7.1 Require you to submit a Data Access Request at your own cost to fraud prevention agencies or insurance information exchanges and to disclose the results to us
- 9.7.2 Require the parties to the booking to participate fully in independent mediation, and you hereby agree to do this in the event that a full claim is made under any booking with respect to which you are a party to the booking.
- 9.7.3 Obtain a valuation of any item or items claimed for from an independent expert
- 9.7.4 Obtain a loss assessment from an independent expert where we believe it to be necessary. Such experts may include without limitation lawyers, surveyors and pest controllers.
- 9.7.5 Require you to obtain up to three quotes for repair work
- 9.7.6 Make requests for further information from the other party, insurance companies, the police or other
authority (including local authorities), or other relevant parties (such as neighbours or witnesses to
any incident out of which the claim arises). As a party to a booking, you hereby agree to use your best
efforts to facilitate such investigations, including giving your permission for information to be released
to us where we reasonably require this, and including where the person making the full claim is the other
party with respect to which you have made the booking
- 9.7.7 Conduct interview(s), either we or via a representative, with either party or with any relevant third party, and you hereby agree to use your best efforts to facilitate such activity
- 9.7.8 Inspect (either us or using an expert to carry out the inspection on our behalf) any damaged items or any remaining Stored Items or the Storage Space or Storage Premises upon reasonable notice; and/or
- 9.7.9 Pay a sum under the Guarantee, or refuse to do so, giving reasons for the decision.
- 9.8 Exclusions. The Guarantee does not cover or apply to:
- 9.8.1 Any booking with respect to which the Company has not received a list of items signed by
party requesting such a claim in which all items are individually listed along with their estimated value
- 9.8.2 Any loss or damage not reported in accordance with clause 9.5
- 9.8.3 Any loss or damage in excess of any limit set out in clause 9.4 arising out of one or more
bookings entered into by the claimant
- 9.8.4 Items damaged in transition. The phrase "damaged in transition" includes without limitation damage
occurring while
(a) transporting items to and from the storage space,
(b) storing, packing and organising a storage space at any time during the period for which the booking is valid
- 9.8.5 Damage to stored items, or to the premises by stored items, which were not packed reasonably safely
and securely, or which were stored in a way that made it reasonably foreseeable that damage to the items or
the premises could occur. By way of example, but not limited to, none of the following would be covered:
fragile glass items in cardboard boxes with weighty boxes placed on top of them, unprotected photos stored
in a damp environment, or items made of cloth packed in an unsealed bag, or liquids stored without being properly
sealed, heavy items placed in areas unable to bear their weight, or items that rust due to a damp environment
- 9.8.6 Damage caused by reasonably foreseeable and preventable occurrences
(including without limitation fire or burst water pipes) where either party failed to take reasonable
measures to prevent or limit such damage. By way of example, but not limited to, failing to repair faults
in the structure or fittings at the premises or failing to fit smoke alarms at the premises
- 9.8.7 Damage to stored items or to the premises by a third party (including without limitation outside contractors engaged by either party,
other Buyers who are party to another booking with the Seller, or other adults or children residing at or visiting the storage address)
- 9.8.8 Single items valued at less than $25 (although such items may constitute part of a collective claim for lower-value items)
- 9.8.9 Currency, money, precious metal in bullion form, notes or securities, jewellery, works of art or antiques
valued at or above $100 documents which would be costly or difficult to replace, including without limitation
passports or original versions of business contracts, deeds, and certifications or qualification.
- 9.8.10 Theft of or damage to any item in respect of which the Buyer cannot provide at least one of
the following to the Company's reasonable satisfaction:
(a) proof of purchase of that item
(b) a photograph/email/video actually sent or received of the item and dated on or before the date of the booking or
(c) any other evidence which demonstrates proof of ownership and/or value
- 9.8.11 Theft or malicious or criminal damage to items (a) which is not reported to the police within 48
hours of an innocent party becoming aware of it, and in any event within 7 days of the end of the booking period,
or (b) where efforts to recover the value thereof (whether via criminal compensation schemes or from existing
insurance policies) have been unsuccessful
- 9.8.12 Any loss or damage
(a) to or caused by Prohibited Item(s) knowingly stored, or
(b) to any items or property claimed in respect of any booking where Prohibited Item(s) were knowingly stored.
For the avoidance of doubt, the presence of Prohibited Item(s) will automatically preclude any claim by
the Buyer against the Guarantee, and may preclude any such claim by the Seller where the Company reasonably
suspects that the Seller was aware of such presence, regardless of whether the claimed loss or damage was
caused by or related to the presence of such Prohibited Item(s)
- 9.8.13 Damage caused by stored items to goods or personal possessions owned by the seller. The Guarantee only covers damage to the fixtures, fittings or structure of the premises
- 9.8.14 Damage caused by or attributable to ordinary wear and tear
- 9.8.15 Any injury to or illness or death of any person arising out of the booking, or any claim based on the occupier's liability of the Seller. Such events must be claimed for and/or litigated out with the Guarantee scheme
- 9.8.16 Any loss or damage caused directly or indirectly by an event of Force Majeure. These include without limitation earthquake, storm, adverse weather conditions or natural physical disasters, power failures, epidemics, labour disputes, riot or civil disorder, war, acts of terrorism, or acts of God
- 9.8.17 Any loss or damage suffered as a result of the theft or misuse of personal data or identity
- 9.8.18 Non-payment of any part of the Price or any other monies owed by the Buyer to the Seller.
- 9.8.19 Indirect losses of any kind, including without limitation loss of profit, goodwill, or business.
- 9.9 Modifications and Cancellation of the Guarantee. GetAirPal reserves the right to modify or cancel the Guarantee at any time and at
its discretion.
- 9.9.1 In the event of cancellation, no new claims will be permitted, but any claims under the Guarantee which are already in process (that is, the email request been sent to us) will be considered in accordance with the version of this clause 7 in effect at the time of submission of the email request.
- 9.9.2 Where the Company modifies the Guarantee, we will display a notification on the app and your continued use of the app or services will indicate your acceptance of the modification.
10. COLLECTION, STORAGE, AND RETURN
Once received by the Seller, the pallets are stored at the contracted rate per day and is delivered exclusively
to the Seller who has signed the document at the time of delivery. Any pallet shipping costs will be borne by the Buyer.
11. REFUND POLICY
There is no refund in case of Buyer cancellation
12. ONLINE ACCEPTANCE OF CONDITIONS OF USE
Use of the site is subject to acceptance of these Terms of Use. When creating a User Account, Users should check the box "I accept the general Terms of Use of the site and the proposed service."
Only acceptance of the Conditions allows users access to services offered by the Site. The acceptance of these conditions is integral and indivisible: therefore, the users can not choose to only apply some of the conditions or to make reservations on them. By accepting the General Conditions of Use, the User also accepts the "Processing of Personal Data of Users" within the meaning of the privacy policy.
For anything not expressly indicated, reference should be made and are all valid legal provisions under International law. Where a "buyer" has or is, conducting business through AirPal, they are, will be required to conduct future transactions with the "buyer" "seller" relationship fostered through GetAirPal or will be required to pay royalties in the form of a commission to GetAirPal. The commission will be no less but equal to the standard GetAirPal commissions. Where it is discovered that "Buyers" and "Sellers" are trading outside of the terms and conditions, their membership may be revoked.
PALLET STORAGE - DEFINITIONS
- Long term - Def: > 6 months
- Medium term - Def: <6 months >3 months
- Short term - Def: <3 months
- Single pallet - Def: standard unit measure 117cm L x 117cm W x 120cm H
- Multi pallet - Def: Number of pallets is > 1
- Volume pallet - Def: pallets greater in size than the Single pallet standard unit
measure 117cm L x 117cm W x 120cm H = 1.64m3 will be considered non-standard and rates negotiated between
the supplier and customer
TRANSPORT SERVICES - COLLECTION/DESPATCH
- Loading - Def: the process whereby the goods are removed from a storage location and
placed on a transport. Costs to be expressed as per pallet
- Unloading - Def: the process whereby the goods are removed from a transport and
placed into a storage location (Process time dependant on volume - 1 x 20' FCL allowance 1 hour)
- Delivery - Def: the arrival of a transport with the goods notified in advance by
the customer (Min 24 hours notification of impending delivery- this will allow for labour sourcing - operations
requirement)
- Collection - Def: the arrival of a transport to collect the goods as directed by the
customer with advanced notification (Min 24 hours notification of impending collection - this will allow for
labour sourcing- operations requirement)
PACKAGING
- Repack - Def: Where this is a requirement, the customer is to liaise directly with the
supplier to negotiate rates and standards. This service in not covered by GetAirPal service offerings.
INBOUND PROCESSING
- Receipt services (confirmations) - Def: The supplier will carry out standard inbound
processing functions including unloading, receipt of stores in line with a supplied manifest, storage in line
with the proposal and the supplier of the manifest and inbound documentation. The fees and charges for handling
are to be negotiated between supplier and customer. This service in not covered by GetAirPal service offerings.
- Inspections - Def: Where a visual inspection of the goods is required, the customer is to provide
the requirements directly to the supplier and the rates are to be negotiated. This service in not covered by
GetAirPal service offerings.
- Master Data entries - Def: The supplier will be required to validate all load details to the
customer in line with consignment load manifests.
- Validations Def: Customer may require the supplier to confirm details in relation to
the shipment and the physical product properties. This service in not covered by GetAirPal service offerings.
Requirements for this service are to be negotiated between the supplier and customer.
OUTBOUND PROCESSING
- Freight preparation - Def: The Seller under arrangement with the Buyer, prepare freight in
accordance with the Buyer directives for Outbound freight requirements. This service in not covered by GetAirPal
service offerings. Requirements for this service are to be negotiated between the supplier and customer.
- Freight forwarding - Def: The Seller may if a licenced Freight Forwarder, provide the services for the buyer. This service in not covered by GetAirPal service offerings. Requirements for this service are to be negotiated between the supplier and customer.
- Customs services - Def: If the Seller has a licenced Customs Agent of staff, they can liaise with
customs to expedite. The process. This service in not covered by GetAirPal service offerings. Requirements for this service
are to be negotiated between the supplier and customer.
- Quarantine services - Def: The Seller may be able to coordinate Quarantine Service requirements.
This service in not covered by GetAirPal service offerings. Requirements for this service are to be negotiated between
the supplier and customer.
- Dangerous Goods storage - Def: Where the product to be warehoused by the Buyer is of a
Dangerous Goods nature, full disclosure of the DG Classification, UN Code and Packaging group are required to
determine storage compatibility requirements.
- Chiller goods Def: Where the pallets of product required specialist temperature requirements,
this is to be stated. Failing to disclose the nature and type of product may negate any form of claim due to storage
and handling not aligning to product requirements.
- Ambient goods - Def: This is a general warehouse condition. Goods will generally have a storage temperature requirement.
Ambient warehousing will vary in what would be considered a normal range.
- Freezer goods - Def: Goods required to be stored and handled in a freezer facility would be expected to have a
higher storage and handling rate due to facility and staff loadings.
- Container unloading services - Def: 3rd party providers will generally be available to unload
containers at most sites. The supplier and customer should determine upfront whether the onsite option is suitable,
and if a 3rd party contractor is permitted. This service in not covered by GetAirPal service offerings.
- Container pack services - Def: 3rd party providers will generally be available to load
containers at most sites. The supplier and customer should determine upfront whether the onsite option is suitable,
and if a 3rd party contractor is permitted. This service in not covered by GetAirPal service offerings.
- Cross dock processing - Def: Where the seller offers the buyer floor space to allow the
buyer the opportunity to stage and transit stock quickly.
- Special handling considerations - Def: The customer is responsible to notify the
supplier of any special handling requirements. This service in not covered by GetAirPal service offerings.
- Stocktakes - Def: Suppliers in most cases can offer a service for stock counts.
This service in not covered by GetAirPal service offerings.
- Periodic Inspections - Def: Random or scheduled inspections can be
organised by the customer through the supplier. This service in not covered by GetAirPal service offerings.
The Contract
Simple
- clear speak - non legal jargon.
Basic;
- non-complex based on the primary objective.
Binding;
- that the transaction be considered binding in a court of law as required.
Clear;
- The script and meaning needs to be precise and clear of any interpretations.
Concise. The contract should include:
- the list of services available at the storage site
- The accepted list of services by the customer
- A schedule of rates
- Payment periods
- Secure payment
- Liability disclosure
- Report Card and testimonials
- Insurances (current policy holder and type coverage)
- Supplier performance matrix
- Legals
What is not covered by the agreement
- illegal trade goods (drugs, firearms, stolen properties)
- services or processes other than what is identified.
The conditions are -
Although risk remains with the customer, the service supplier is to provide a quality service and hold \
site insurances to cover and mitigate losses through acts of god or malicious acts. There would be an expectation
that theft, damages and losses will be minimal to none, with a rating system developed and applied where these
incidents occur.
The site score metrics would include:
- Site safety rating
- Theft
- Damages
- Response times
- Ancillary services offered
The Story Board
Must pick up user current location, or the location where service required. Location would define
region and availability of service offerings. To include
- Current local time (of location where search begins).
- Current local time of area required in search.
- Currency for area required.
App menu
- Check box of services required
- Storage & Warehousing.
- Rates for storage.
- Term and volume rates.
- Unload/loading fees.
- Flat rates.
- Inbound Freight handling
- Inspections (serviceability, batch, lot, serial numbers, UBD, damages.
- Security.
- Reporting.
- Outbound Freight handling
- Packaging.
- Freight booking domestic.
- Freight booking international.
- Freight compliance audits.
- Packaging
- Relabelling.
- Split or consolidation.
- Freight preparation.
- Customs & Quarantine service
- Liaison services.
- Fumigation.
- Freight compliance.
- Inventory Management
- A database match of available companies advertising their services in line with the boxes checked.
- T & C's - the 'provider' and the 'customer'
- Supplier/Bidder rating - matrix aligned against price to provide reviewer on value proposition.
